Community Action : Programs : Utility Assistance & Energy Conservation : Utility Assistance

Utility Assistance

Request an Application

Look! new addition to this page: "Energy Assistance NEWS" scroll to end of page to get updated information important to YOU.

Check out the "AM I ELIGIBLE" link to the right side of this page if you are not sure you qualify!

To request an application:

online, Monday - Friday between 4:00 PM - 7:00 PM by CLICKING HERE.

phone: 503-615-0771, Monday - Friday between 9:00 AM - 12:00 PM.

APPLICATION REQUESTS CURRENTLY ARE LIMITED TO "EMAIL APPLICATIONS" UNTIL 10/1/21 IF YOU HAVE A SHUT OFF PLEASE CONTACT 503-615-0771 AND LEAVE A MESSAGE ON THE SHUT OFF LINE.

All other applications requests submitted during the appropriate time who are pre qualified, will be added to the October 1st mail out list for paper applications.

No Heat or Electricity

If you currently have no source of heat or electricity, please call 503-615-0771 at any time to leave a message.

Heating or Cooling System Does Not Work

For households with non-functioning heating or cooling equipment, with no other viable heating or cooling alternative in the home, please contact our Energy Conservation department.

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Check out the latest news below!

Utility Assistance & Energy Conservation

Energy Assistance News: last updated 8/31/21

Our new program year starts October 1st. This means that any applications that are missing documents and are incomplete by 9/29 will need to re submit a new application after October 1st. Please contact energy@caowash.org if you feel your current application has not been processed or you think you might be missing documents.
Aug 31st 2021: We are serving limited in person scheduled appointments at our three locations. Walk ins will not be served at this time. If possible, please continue to use our mail or email process to apply. If you would like to request an in person appointment please call the Utility Assistance program at 503-615-0771
Aug 1st 2021 Northwest Natural Assistance requires a photo ID of person who is on the gas bill.
Water assistance: Currently Community Action doesn't offer water assistance but, click on the "Utilities we help with" link on right side of page to find out which water companies do have assistance available at this time.
June 2021: funds for NWN and PGE are available. If you had assistance only once since October, but you meet income criteria, please feel free to reapply as you may requalify for assistance.

SCAM ALERT!! We have been made aware of a txt phone scam. the message sent will state "congratulations your number is among the random 150 numbers selected to benefit from the Low Income Home Energy Assistance Program giving out $500. They mention that a person from your home participates in SNAP, SSI, TANF are eligible and to click link provided. Once you fill out the google app with Name and ID, they tell you that you qualify and ask for your bank information. Though we do use texting for clients to provide documents only and only have our application for energy assistance on our Community Action Organization website. *We never send payment to direct deposit or ask for banking account numbers or routing numbers.