I need emergency rent assistance.
Emergency rent assistance is available to income-eligible Washington County residents who are past due on their rent. To request rent assistance, call 503-615-0770, or fill out the online screening request HERE.
We are receiving an extraordinarily high number of calls. We are able to schedule 17 to 20 appointments a day (each appointment lasts about 1.5 hours).
We answer calls Mon. – Thurs. beginning at 9:00 a.m. Calls are answered until all appointments for the day are filled. Call volume is high and hold times are long. If you receive a busy signal, please call back immediately. Hold times can be up to 90 minutes due to the high volume.
When you call us please be prepared to give us names, dates of birth, social security numbers for everyone in the household, an estimated monthly GROSS income amount the household has received in the past 30 days, and your landlord's contact information.
Our online request form opens every 1st of the month at 9:00 am or the following Monday if the 1st of the month falls on a weekend and closes as soon as it reaches 100 requests.
We have significantly increased our capacity to respond to Emergency Rent requests. Since the beginning of June 2020, we have increased our number of appointments from 30 to 500 per month. We are working hard to get help out as quickly as we can and we appreciate your patience.
Please see our Emergency Rent Frequently Asked Questions HERE.
Please see our COVID Frequently Asked Questions HERE.
If you are homeless, or are at imminent risk of becoming homeless, call our Community Connect line at 503-640-3263. You will speak to a staff member who will screen your situation. If you are eligible, we will schedule an "assessment appointment" for you to meet with a Community Resource Advocate. This person will assess your situation and help determine if services in Washington County are available to help you.