Skip to main content

Housing Help

I need emergency rent assistance.

Emergency rent assistance is available to income-eligible Washington County residents who are past due on their rent.

Washington County Households must be under 80% Area Median Income to be eligible for emergency rent assistance. Please click HERE to see the current income guidelines.

To apply for rent assistance with Washington County Community Action please complete an application by one of the following two options:

  1. Call 503-615-0770 on Mondays and Tuesdays at 9:00 am (Except for the Holiday/Observance days listed below)
  2. Fill out the online prescreening request, so that we may call you back to schedule a phone appointment HERE
Important Emergency Rent Updates


  • New laws, Senate Bill 282, Senate Bill 278, and Senate Bill 891 provide important protections to help tenants recover from the pandemic period.
  • Under current law, you cannot be evicted for rent owed between April 2020 and June 2021 until March 1, 2022. Rental arrears from this period must be paid by the end of February 2022. For more information on Senate Bill 282, please click HERE. This new law contains additional tenant protections such as relaxed limitations on guest occupancy, protection from negative credit and eviction history during the pandemic, and increased protection from retaliation.
  • Senate Bill 278 in combination with Senate Bill 891 says that if a tenant shows their landlord documentation that they have applied for rent assistance, the landlord is not allowed to evict that tenant for nonpayment while their rent assistance application is still pending or September 30, 2022, whichever one comes first to allow for processing of the rent assistance application.
  • Go to or for more information or to seek legal advice. 

Phone line for Emergency Rent Program

  • Calls are answered until all appointments for the week are filled. Call volume is high and hold times are long. If you receive a busy signal, please call back immediately. Hold times can be up to 90 minutes due to the high volume.
  • We answer calls on Mondays and Tuesdays from 9:00-10:30am Except for the following Holiday/Observance Mondays: December 27th, 2021, January 3rd 2022, January 17th 2022, February 21st 2022, May 30th 2022, June 20th 2022, July 4th 2022, September 5th 2022, and December 26th 2022.
  • When you call us, please be prepared to give us names, dates of birth, social security numbers for everyone in the household, an estimated monthly GROSS income amount the household has received in the past 30 days, and your landlord's contact information.
  • We have significantly increased our capacity to respond to Emergency Rent requests. We are working hard to get help out as quickly as we can, and we appreciate your patience.
  • If you have a pending application with our agency for Emergency Rent Assistance and need a status of your application, please contact us at 503-615-0770 and leave us a voice message.

Oregon Emergency Rental Assistance Program

  • Beginning May 19, 2021, qualified renters who have experienced financial hardship due to the coronavirus pandemic, and are at risk of homelessness or housing instability, may apply for the Oregon Emergency Rental Assistance Program (OERAP). Click HERE for more information. 
  • NOTICE OF APPLICATION PAUSE: The Oregon Emergency Rental Assistance Program will pause accepting new applications for a minimum of six weeks beginning Wednesday, December 1 at 11:59 pm.
  • If you have completed an application through the OERAP web based system prior to Wednesday, December 1 at 11:59pm, your application will be processed.  For an update on your OERAP application status please contact OERAP at 844-378-2931 or   
  • The Oregon Emergency Rental Assistance Program system is separate from Community Action's local funds. The pause for OERAP does not affect Community Action's Emergency Rental Assistance Program.

Please see our Emergency Rent Frequently Asked Questions HERE.

Please see our COVID Frequently Asked Questions HERE.

I'm homeless.

If you are homeless, or are at imminent risk of becoming homeless, call our Community Connect line at 503-640-3263. You will speak to a staff member who will screen your situation. If you are eligible, we will schedule an "assessment appointment" for you to meet with a Community Resource Advocate. This person will assess your situation and help determine if services in Washington County are available to help you.