Once in a twelve month period.

Community Action’s Emergency Rent Program utilizes several funding sources with different requirements. However, all assistance options are subject to funds available. There may be times we are unable to assist due to funding restrictions.

Please contact us at 503-615-0770 on the 15th of the month at 9:00 am 

Emergency rent assistance will be available to Washington County residents who meet ALL of the following criteria:

• Have a Notice for nonpayment of rent in hand from your landlord for the current month in which you are applying for  (Applications at Higher risk of eviction will be prioritized)
• Household has not received emergency rent assistance in the past twelve months
• Are below 50% Area Median Income

Emergency Rent eligibility criteria and eligible amount are based on
projected funding sources and are subject to change at any time.

Please Call our emergency rent line 503-615-0770 on the 15th of the month at 9:00am

Calls will be answered on a first come first serve basis, starting at 9:00 am until all available appointments are filled

Emergency rent assistance will only be available to Washington County residents who meet ALL of the following criteria:

• Have a Notice for nonpayment of rent in hand from your landlord for the current month in which you are applying for  (Applications at Higher risk of eviction will be prioritized)
• Household has not received emergency rent assistance in the past twelve months
• Are below the 50% Area Median Income

Emergency Rent eligibility criteria and eligible amount are based on
projected funding sources and are subject to change at any time.

Please respond to the appointment confirmation email to reschedule or contact us at (503) 615-0770 and leave a message if you recently missed your phone appointment.

Payment amount depends on various factors such as household gross income, the past due amount owed, the jurisdiction of your address, and fund availability. We will do our best to look at every possible resource for you!

Emergency Rent eligibility criteria and eligible amount are based on projected funding sources and are subject to change at any time.

Once we determine eligibility, your file is sent for data quality review. Once your file is approved by a data quality reviewer, it goes to our finance department for processing. Once the payment is processed, we cut and mail the check directly to your landlord. It could take up to 1 to 2 weeks after the approval for your landlord to receive a payment in the mail.

We email a commitment to your landlord the same day that we determine eligibility, we will also CC you in that email if we have your email on file.

Once we determine eligibility, your file is sent for data quality review. Once this is approved by a data quality reviewer, it goes to our finance department for processing. Then we then cut and mail the check directly to your landlord. It could take up to 1 to 2 weeks after the approval for your landlord to receive a payment in the mail.

If 2 weeks have already passed since we made a commitment to your landlord and no payment has been received please either reach out to the Community Action representative working on your application or contact us at 503-615-0770 and leave us a voice message.

Community Action’s Emergency Rent Program utilizes several funding sources with different requirements.

Funders will only consider the current nonpayment eviction notice as an allowable eviction prevention expense.

In this case, the landlord would need to return the check to Community Action if you have already paid the month specified on our check. Some landlords might also refuse to create a credit on your account and will at times return the check to Community Action.

Please call our prevention line to be screened for eligibility at 503-615-0770

Calls to our emergency rent line 503-615-0770 are answered the 15th of the month at 9:00am 

Applicants must meet ALL of the following criteria to be eligible for emergency rental assistance:

• Have a Notice for nonpayment of rent in hand from your landlord for the current month in which you are applying for  (Applications at Higher risk of eviction will be prioritized)
• Household has not received emergency rent assistance in the past twelve months
• Must be below 50% Area Median Income

Emergency Rent eligibility criteria and eligible amount are based on
projected funding sources and are subject to change at any time.

For other resources please contact 211 info

Please visit www.OregonRentersRights.org or www.OregonLawHelp.org for more information or to seek legal advice.

• Please click HERE for important information about Washington County eviction court and the process
• If you are summoned for first appearance eviction court please WATCH this helpful video on Landlord Tenant First Appearance
• Go to OregonLawCenter, Community Alliance of Tenants, or Oregon Renters Rights.org/ for more information or to seek legal advice
• Housing Mediation is available for tenants, landlords/housing providers wishing to discuss issues related to rent, repairs, communication, or any other problems or concerns related to the living arrangement. Mediation is free, voluntary, and confidential. If you want to learn more or participate, email Housing Mediation, or call 503-526-3733 for housing mediation.

If you have an issue regarding a staff person, eligibility determination, program plan, program services, or termination from a Community Action program, you have the right to appeal any decision made. The first step in that process is to contact the Emergency Rent Program Manager, Wendy Polanco. You can call Community Action’s main line at (503) 648-6646 and ask to speak with her.

A social security number is not required to qualify for all emergency rent assistance programs.

Community Action does offer interpretation services for your rent assistance intake appointment. We also have staff available that might speak your language. Please let us know when scheduling your appointment if you will need interpretation services and for which language.

Utilities that are due directly to your landlord along with your rent could potentially be included in your rental application depending on what current rent funds are available.

Please let us know if you are interested in applying for utilities paid to a third-party utility company, such as heating and cooling services. We will do our best to look at every possible resource for you!

If you are ONLY interested in applying for utility assistance please visit our Utility Assistance Program page for additional information.