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Renter Support

Approximately 20% of Washington County households rent, and of those nearly half pay more than 30% of their income to housing costs. An unforeseen event like a sick family member or job loss can be devastating to a family's budget, making the risk of eviction very real. Our programs focus on identifying long term, stable solutions for renters.

How to Apply for Emergency Rent Assistance

Please call our prevention line at 503-615-0770 to be screened for eligibility on Monday June 17th, 2024 at 9:00 am 

Emergency rent assistance is available to Washington County residents who meet ALL of the following criteria:

  • Have a Notice for nonpayment of rent in hand from your landlord for the current month in which you are applying for  (Applications at Higher risk of eviction will be prioritized)
  • Household has not received emergency rent assistance in the past twelve months
  • Are below the 50% Area Median Income (see income table below)

Emergency Rent eligibility criteria is based on projected funding sources and are subject to change at any time.

Important Emergency Rent Updates


  • Effective April 2024, Calls to our emergency rent line 503-615-0770 will be answered on the 15th of the month. If the 15th of the month falls on a weekend please contact us the following Monday
  • Calls will be answered on a first come first serve basis, starting at 9:00 am until all available appointments are filled.
  • When you request a screening for rent assistance by phone, please be prepared to give us full names, dates of birth, social security numbers for everyone in the household, an estimated annual or monthly GROSS income amount the household has received in the past 12 months or the past 30 days, and be prepared to provide/upload a copy of your current nonpayment of rent notice from your landlord.
  • If you have a pending application with our agency for Emergency Rent Assistance and need the status of your application, please contact us at 503-615-0770 and leave us a detailed voice message with your inquiry
  • Washington County Households must be under 50% Area Median Income to be eligible for emergency rent assistance. Please click HERE to see the current income guidelines.


  • Please click HERE for important information about Washington County eviction court and process
  • If you are summoned for first appearance eviction court please WATCH this helpful video on Landlord Tenant First Appearance
  • Go to Oregon Law Center, Community Alliance of Tenants, or Oregon Renters Rights for more information or to seek legal advice
  • Housing Mediation is available for tenants, landlords/housing providers wishing to discuss issues related to rent, repairs, communication, or any other problems or concerns related to the living arrangement. Mediation is free, voluntary, and confidential. If you want to learn more or participate, email Housing Mediation, or call 503-526-3733 for housing mediation.
  • For other Rent Assistance resources please contact 211 info

Please see our Emergency Rent Frequently Asked Questions HERE.