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Renter Support

Approximately 20% of Washington County households rent, and of those nearly half pay more than 30% of their income to housing costs. An unforeseen event like a sick family member or job loss can be devastating to a family's budget, making the risk of eviction very real. Our programs focus on identifying long term, stable solutions for renters.

Rent Assistance

Emergency rent assistance is available to income-eligible Washington County residents who are past due on their rent.

To apply for rent assistance with Washington County Community Action please complete an application by one of the following three options:

  1. Call 503-615-0770 on Mondays at 9:00 am or the following business day if Monday falls on a Holiday (see below for dates)
  2. Fill out the online prescreening request, so that we may call you back to schedule a phone appointment HERE
  3. Complete the online application for assistance through the Oregon Emergency Rental Assistance Program (OERAP) HERE.

Important Update:

  • The Oregon Legislature recently established a safe harbor period; if you have applied for rent assistance and get a nonpayment eviction notice, you may provide documentation of your application for assistance to your landlord. If you do this, you cannot be evicted for 60 days from the time you provide the documentation to your landlord. This gives you extra time to allow your rent assistance application to be processed and payments made to your landlord. Go to www.OregonRentersRights.org or www.OregonLawHelp.org for more information or to seek legal advice. 
  • Under current law, you cannot be evicted until next year for rent owed between April 2020 and June 2021. Rental arrears from this period must be paid by the end of February 2022. For more information on Senate Bill 282, please click HERE.
  • Calls are answered until all appointments for the week are filled. Call volume is high and hold times are long. If you receive a busy signal, please call back immediately. Hold times can be up to 90 minutes due to the high volume.
  • We are receiving an extraordinarily high number of calls. We are able to schedule 55 to 65 phone appointments per week (each appointment lasts about 1.5 hours).
  • We answer calls on Mondays from 9:00-10:30 am, or the following business day if Monday falls on a Holiday. We will answer calls only on the following Tuesdays: September 7th, and December 28th, 2021.
  • When you call us please be prepared to give us names, dates of birth, social security numbers for everyone in the household, an estimated monthly GROSS income amount the household has received in the past 30 days, and your landlord's contact information.
  • Our online request form opens every 1st of the month at 9:00 am or the following Monday if the 1st of the month falls on a weekend and closes on the 15th day of the month.
  • Beginning May 19, 2021, qualified renters who have experienced financial hardship due to the coronavirus pandemic, and are at risk of homelessness or housing instability, may apply for the Oregon Emergency Rental Assistance Program (OERAP) click HERE for more information.  OERAP funds are not first-come-first-serve. Funds will be distributed based on a formula that prioritizes applications based on need.
  • Washington County Households must be under 80% Area Median Income to be eligible for emergency rent assistance, please click HERE to see the current income guidelines.
  • We have significantly increased our capacity to respond to Emergency Rent requests. Since the beginning of June 2020, we have increased our number of appointments from 30 to 300-500 per month. We are working hard to get help out as quickly as we can and we appreciate your patience.

Please see our Emergency Rent Frequently Asked Questions HERE.

Please see our COVID Frequently Asked Questions HERE.


Rent Well Tenant Education Courses

Rent Well courses help prospective renters who are having difficulty being accepted for rental units because of poor rental history, and barriers such as evictions, criminal convictions and negative credit history. The free 15-hour course covers topics useful to tenants, such as tenant rights and responsibilities, budgeting, housing laws and more. To sign up for Rent Well classes in Washington County or for more information call 503-726-0821. Upcoming classes can be viewed on our calendar by clicking here.