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Renter Support

Approximately 20% of Washington County households rent, and of those nearly half pay more than 30% of their income to housing costs. An unforeseen event like a sick family member or job loss can be devastating to a family's budget, making the risk of eviction very real. Our programs focus on identifying long term, stable solutions for renters.

Rent Assistance

Emergency rent assistance is available to income-eligible Washington County residents who are past due on their rent. To request rent assistance, call 503-615-0770, or fill out the online screening request HERE.

Important Update:

  • For information for renters about Oregon's new eviction moratorium, effective December 2020 -June 30, 2021. Visit www.OregonRentersRights.org or www.OregonLawHelp.org.  Oregon Law Center has made the following video to help answer common questions from tenants.
  • We are receiving an extraordinarily high number of calls. We are able to schedule 17 to 20 appointments a day (each appointment lasts about 1.5 hours).
  • We answer calls Mon. – Thurs. beginning at 9:00 a.m. Calls are answered until all appointments for the day are filled. Call volume is high and hold times are long. If you receive a busy signal, please call back immediately. Hold times can be up to 90 minutes due to the high volume.
  • Our online request form opens every 1st of the month at 9:00 am or the following Monday if the 1st of the month falls on a weekend and closes as soon as it reaches 100 requests.
  • When you call us please be prepared to give us names, dates of birth, social security numbers for everyone in the household, an estimated monthly GROSS income amount the household has received in the past 30 days, and your landlord's contact information.
  • Washington County Households must be under 80% Area Median Income to be eligible for emergency rent assistance, please click HERE to see the current income guidelines.
  • We have significantly increased our capacity to respond to Emergency Rent requests. Since the beginning of June, we have increased our number of appointments from 30 to 300 per month. We are working hard to get help out as quickly as we can and we appreciate your patience.

Please see our Emergency Rent Frequently Asked Questions HERE.

Please see our COVID Frequently Asked Questions HERE.


Rent Well Tenant Education Courses

Rent Well courses help prospective renters who are having difficulty being accepted for rental units because of poor rental history, and barriers such as evictions, criminal convictions and negative credit history. The free 15-hour course covers topics useful to tenants, such as tenant rights and responsibilities, budgeting, housing laws and more. To sign up for Rent Well classes in Washington County or for more information call 503-726-0821. Upcoming classes can be viewed on our calendar by clicking here.