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Utility Assistance


Do you need help paying your utility bills? If you are a resident of Washington County, Oregon and are low-income, you may qualify for help with electricity, natural gas, bulk fuel, water, garbage, and high-speed internet bills.

  • A past-due notice or disconnection is not required to apply for assistance.
  • If you are within 24 hours of disconnection or need a paper application mailed to you call, 503-615-0771 and leave a voicemail. 
  • Applications are processed in the order they are received.
  • Please review our tips for working with utilities.

Important Notice of Temporary Change 10/1/24 – 10/31/24:

We are only accepting applications for electricity, natural gas, or bulk fuels from for seniors and disabled households during the month of October. Water and garbage assistance applications will be accepted from all households during this time.

If you are a senior and have received assistance since October 1, 2023, you will automatically be mailed an application at the beginning of October.

If you are new to the program or have not applied in the past year, please call 503-615-0771 ext. 3 and leave a message requesting an application.

After November 1, 2024, we will resume accepting applications from all eligible households, and our online application will be active.

Did you know you can apply for all available utility assistance with one application?


Garbage Bill Discount and Water Assistance

Garbage bill discount programs and water assistance programs are available for income-qualified residents. These programs are for residents who pay directly for water and garbage, are not paying a third party, or are not in collection services. You can receive assistance once a year. Click the buttons below for what may be available in your area.